Privacy notice/
Last updated: November 3, 2026.Data we collect· From the person booking: first and last name, WhatsApp, email, date of birth, nationality, home city, state and country, and an emergency contact (name and phone).· Official ID (front and, where applicable, back) and a selfie. The photo of the ID shows your picture and the data printed on it; the selfie is used to confirm that the person booking is the person on the ID. They are for internal use only: we use them solely to confirm whose name the booking is registered under, only the HOMA team can see them, and they are not used for automated recognition.· About your stay: dates, companions (name, relationship and whether they are under 18), estimated arrival time, reason for the trip, license plate and description of your car, and how you heard about us. Companions' details are provided by the person booking, who confirms they have their permission or, for minors, that they are their parent or guardian or have their permission.· If you travel with minors: a document showing their relationship to you or permission to travel with you (for example, a birth certificate, the minor's ID or a letter from their parent or guardian).· Invoicing, only if you request it: RFC (Mexican tax ID), legal name, tax regime, tax postal code, CFDI use and email.· Payment: we do not receive or store your card details. Payment is processed by Clip on its own page; we keep the amount, the payment status and the receipt number.· Technical: the IP address you book from, only while the booking is unpaid (it is deleted once paid), and the messages you send us on WhatsApp.· We do not ask for sensitive personal data.What we use your data forPurposes needed to provide the service:1. Recording and managing your booking and payment.2. Confirming whose name the booking is registered under and that the person booking is of legal age, and keeping a record of who stays with us, for the safety of guests and the property.3. Sending your confirmation, reminders, access instructions and messages about your stay by WhatsApp and email.4. Handling changes, cancellations, lost items and emergencies.5. Issuing your invoice, if you request one.6. Complying with legal and tax obligations.Additional purposes, which require your consent and which you can refuse without affecting your booking:1. Sending you promotions on WhatsApp, only if you tick the box.2. Producing statistics on how you heard about us and how the website is used, to improve our service.Who we share your data withTo operate, we use providers that process data on our behalf and under our instructions: Supabase (database and files), Neubox (website and email hosting), Clip (card and cash payments), Meta (WhatsApp Business), Make (automated messages) and Google (backups and, where applicable, website statistics). Some of them store information on servers outside Mexico. If you request an invoice, your tax details are sent to the accountant who issues it. We will only share your data with authorities when required by law or ordered by a competent authority. We do not sell your data.How long we keep itThe photo of your ID, your selfie and the minors' documents are deleted automatically 12 months after you check out. The IP address is deleted once your payment is confirmed. Other data is kept as long as needed for the purposes of this notice and as required by tax and legal provisions; it is then deleted or anonymized.Your rights (ARCO) and how to exercise themYou can request access to your data, its correction if inaccurate, its deletion, or object to its use, and you can withdraw your consent. Email info.homalofts@gmail.com with the subject «Personal data» and include: your name and a way to reply to you; a copy of your ID (or that of your representative and proof of representation); a clear description of your request and, for corrections, supporting documents. We will reply within the time limits set by law. If you believe your request was not properly handled, you may contact Mexico's Secretaría Anticorrupción y Buen Gobierno.Promotions and limiting useIf you agreed to receive promotions, you can stop them at any time by replying «BAJA» (stop) to the message or by writing to us. You can also email us to ask that your data not be used for the additional purposes.CookiesThe website uses cookies needed for it to work (for example, to remember your language) and may use analytics cookies (such as Google Analytics) to count visits in aggregate. You can delete or block them in your browser.ChangesAny change to this notice will be published on this page, homalofts.mx/politicas, with its update date.